SHIPPING

SHIPPING WITHIN AUSTRALIA
Please allow our team 1-2 days to dispatch your order.

Australia Post standard shipping  - $8.00
Approximate delivery 4-6 business days

Australia Post express shipping - $10.00
Approximate delivery 2-4 business days

*If you are shipping to TAS or WA we highly recommend that you select Express Shipping to avoid any delays

Your Australia Post tracking number will be emailed to the email address on your order. Please note if you don't enter an email address on your order you will not receive an order confirmation or tracking information. Keep an eye out for this email so you can track the progress of your order.

We cannot refund customers for delayed items, unfortunately delivery is out of our control and we still incur costs for having shipped the item. 

*Please note all orders are shipped from Sydney, Australia.

SHIPPING INTERNATIONALLY
Please allow our team 1-2 days to dispatch your order.

Please be aware that your country may charge you import tax. We suggest that you research this before placing your order. We cannot take any responsibility for ANY fees required by customs for any reason.

We ship internationally with Australia Post. Prices may vary depending on which Country your order is being shipped to.

Approximate delivery up to 4-15 business days. Note this is approximate only, and we cannot guarantee this timeframe.

Your tracking number will be emailed to the email address on your order. Please note if you don't enter an email address on your order you will not receive an order confirmation or tracking information. Keep an eye out for this email so you can track the progress of your order.

We cannot refund customers for delayed items, unfortunately delivery is out of our control and we still incur costs for having shipped the item. 

*Please note all orders are shipped from Sydney, Australia.

We are currently not shipping to the UK, we apologise for any inconvenience this may cause.

If you require International shipping to a location not available on our website please email us at info@elrojewellery.com.au for further information.  

Please note that we will not take any responsibility for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you upon checkout.